Make sure your IPSec (VPN) passthrough is enabled and supported.Visit Cisco's Knowledge Base page on firmware updates to learn how to download the latest drivers for your router. We recommend that you have the latest router firmware or software before starting the configuration process. Additionally, you may be able to find information by searching D-Link's Tech Support page for instructions on topics such as port forwarding or setting up QoS. Please refer to your router's User Guide, or contact your router manufacturer to assist with configuring the above settings. For a 4G Network Extender, the IP Address can also be found by pressing the display button until it is displayed on the screen. The Network Extender's MAC ID is found on a sticker under the unit. This can be found by going into your router's DHCP settings and finding the IP Address that is assigned to the Network Extender's MAC ID# / Address. Note: You may need to know the IP Address assigned to Network Extender by your router in order to forward ports. Visit D-Link's Tech Support page to learn how to create a port forward rule. Older model routers might require port forwarding.
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